Question:

Disk Drive Malfunction

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I sent out my laptop for servicing through best buy, and when it came back, the disk drive appeared a little loose and doesn't go all the way back in. And everytime the computer starts working/processing, a loud, violet vibration comes from within the drive leading me to think a tiny part is loose. And when i try to play a CD rom game, the Sims 2, the game freezes within minutes forcing me to restart the computer.

Are there any steps i can take to fix this, or should i just have the Geek Squad take a look at it?

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