Do you know the regd office address of ebid .co.uk ?

Question

Ebid continue to take a monthly fee off my credit card although I have cancelled it in october last year.I Cant find anywhere on their site that has an address and their so called contact us/help desk is so automated its a joke.I find it impossible to contact a person that can stop this recurring payment being taken from me.

Answer 1

a fee for what?

eBid Ltd

303 Wey House

15 Church Street

Weybridge, Surrey

KT13 8NA

UK

Answer 2

Hi

I find it strange that you are having problems with the eBid support team. I've always found them extremely helpful and quick to respond in person.

Have you downgraded your account to buyer?

Answer 3

Hi

I see someone else has answered part of your question regarding the address of eBid.  I can't understand why you find that the help desk is automated (there is another auction site well-known for this) as I have found that any queries I have had, they have answered with a proper reply, within a few hours.  

Someone has recenlty posted a similar message on the eBid forums asking how to cancel their membership and a reply was receive on the forums direct from eBid management in just over 1/2 hour.  Here is the link:

http://helpdesk.ebid.net/showthread.php?...

Answer 4

If eBid are taking money from your account it's because you signed up for a security subscription. eBid cannot stop the subscription you have to as you authorised it.

If you want to end it just downgrade to a free account from the same section that you upgraded from -  My eBid - My Subscriptions & change it from Seller+ to either Seller or Buyer.

If you want to close your account, email them at [e-mail] or contact them via the contact us page

http://uk.ebid.net/contact.php

Answer 5

Close that account they cant take payments from closed account .  You contact your bank and file a grievence fill out the necessary paperwork, and the bank should reimburse your moneys. mat take a week or2 but then close the account and reopen a new one.

   I made a payment to Home Depot for a friend behind on the bills, subsequently H D started taking monthly payments from my checking account,and it wasnt my Hd account but they  had my banking info.It caused 3 Overdraft charges one wk and 2  the following wk after the reversal  cost me $36.00 x5=$180.00 In overdraft even though i got the initial 100.00 payment reversed.