Does Vonage work?

Question

I had vonage a few years ago in my office, and whenever our server got busy my phone service was terrible.

I was hoping the service had improved or being a residential line might give me a better connection.

I am considering getting it for the house. I have Verizon FIOS (fiber optic) for my internet connection and also verizon for my phone service.

Thanks for answering!

Answer 1

yeah i have been hearing stuff with vonage too,

i did shop around and i found one that works for me, i even sent a couple of units to Kansas and Asia, since i got so excited about it :)

i got the one that has Video, i even bring it when i travel, i plug it in the hotel internet and talk to my daughter and play pee ka boo before saying goodnight.  she is 19mos ;)

if you want i can email you the brochure they gave me. pdf format.

Answer 2

The answer to your question has very little to do with Vonage as a VoIP service provider.

All VoIP services suffer from voice quality problems when your network or Internet connection gets too busy while trying to talk.  

This is the nature of VoIP.  Your phone calls are competing with network and Internet traffic.

Because you mention that you now have FIOS, your Internet speed should not be an issue and VoIP should work fine for you.

Also....there are many other VoIP options besides Vonage....it pays to shop around...