Does any body ever get crazy costumers?

Question

I'd like to year your stories!

I had a costumer go bonkers on me because i clipped a dogs nail too short and it bled, and they tried to sue me. (it is very easy to cut a dogs quick) (I am a dog groomer)

I give this one lady a discount for her poodle, and she goes crazy if i don't hand scissor the shoulders right.

Answer 1

i had a guy call and say he will never use our company again for services because we had called his house 2 times and sent out 1 extra invoice for work that was done about 3 months ago! he said he just found the money order hes been telling us all along he had sent.  so basically he made a simple mistake, we tried to get paid for services he was satisfied with, and therefore he will never use our company again.... umm, ok? people are truly out of their minds.  

Answer 2

I work for an HVAC company.

1) We have one customer who is a total nutcase. She requests service on her 6 A/C units but has the 2 techs arrested for trespassing because they rang her doorbell at 9:55am. ..and she did not previously inform dispatch that noone is permitted on her property before 10am. Ya know...I would think a customer would be happy if service people arrived early.

2) Walk-in customer curses me out with all sorts of obscenities because the cost of a filter went up by $2.

3) Another walk-in customer didn't like the cost of their regular filter. Kept on inisisting that the price was wrong and refused to pay more than the amount they paid 6 months ago. They had me look up the cost of every filter on the shelf they could use that would fit in the hole, even if it took more than one filter to fill it and then they had me give them a tax included total of every single combination. I was polite the entire time but they spat in my face as they walked out.

4) Not a customer, but a city inspector. Cursed me out something fierce because someone from the other office location provided the wrong map coordinates.

Answer 3

When you deal with the public on a regular basis you soon realize that a large part of the population just is not playing with a full deck and either is, or needs to be, heavily medicated to get through the day.