Does anybody no whats wrong with my Tom Tom Go 720?

Question

I have done this so far still bringing up no maps when starting up do you think i need to buy maps again thanks Scott

1. Start TomTom HOME on your computer

• TomTom Home should automatically check for updates and prompt you to install them, if not:-

2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.

3. Select the Application update.

4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.

5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

Answer 1

Check if there is a map folder on the tomtom drive.  If you are on Windows, what you would do is go into "my computer" and find the tomtom there.  It might be labeled something like "removable disk (F:)" and if you open it you'll see folders like "voices" and "itn."  The important one is going to be labeled "North_America" or "Western_and_Central_Europe" and should take up most of the available space on the drive.  If the folder is smaller than 1GB (or missing) it will definitely not work, and you will need to delete the folder.

If you have a backup or a copy of your map on your computer you can try restoring it.  If you purchased a map, you can try downloading or installing it again.  It will be available on your account for download for one year.

Installing a map that is already downloaded is quicker of course.  It will be on your computer, in my documents > tomtom > HOME > downloads > map.  You can check, again, if the folder is well over 1 GB.  If so, look in "items on my computer" in HOME like the instructions above indicate, and add your map from there.  If the map folder is too small you will need to delete it, and go into HOME, log in and check for updates so you can re-download it.

Here's some basic instructins for the map download/installation: http://www.tomtom.com/support/index.php?...