Does anyone do inside sales for a janitorial company?

Question

i need a simple script can someone help me??

Answer 1

For sure. I did one year inside and have done both outside and inside for the last two. I feel your pain. I work for one of the Largest Janitorial Firms in the Nation and I was recruited by the VP of the company.  I'm currently training with a Corporate Training Company out of NC.

Introduction:

Hello, contact. My name is,     , I'm calling from for ABC Janitorial.

Then comes your ICS or  Interest Creating Statement

Recently, we were able to save companies like...drop names of clients...save a lot of money on janitorial and at the same time improve on their service.  How interested are you in saving money on your current program? Then pause for response...

If Positive:

Thats Great! I think we can help. We'd like to come by and TELL THEM THE DATE AND TIME!!! eg How's Tuesday at 10:00am

If Negative:

Some common objections:

"We're happy with our current service"

Respond: I can understand you're happy, but if I could save you 10% like I did for Jan at ABC company. Would you have 15 minutes tomorrow for me to stop by. I'd like to show you how we can save you money prospect.

"In Contract"

Respond:

No problem Prospect. If you've been in that contract longer than one year, chances are you've expirienced a price increase during that time. I'd like to show you how we can save you money. Hows tomorrow at ....no obligation and only 15 minutes.

"Not Interested":

I can understand you're not interested in janitorial services, but everyone is interested in saving money right now. Why don't I come by tomorrow at 10:00 to show you how I can save you as much as 10%.

In House:

I understand you're in house. Did you know that ABC was in house and contracted with us? You're company like ABC can benifit from a proposal to show you how we can save you money on payroll and improve youre level of service.

Speak slowly. If you rattle this off you will ged a bad response.

After you get an apointment don't hesitate to qualify it:

Square feet?

Frequency?

Days per week?

Day Porter?

Push push push and overcome objections until the phone is disconnected. Hit the greed buttons, money and service, but mostly money.

If you need more help email me at [e-mail]

Joe