Does anyone have an email address where I can send a complaint to a Target corporate office?

Question

I am so annoyed. My sister called and told me she saw the new CD my guy wanted on the shelf at Target. I went there, found it, and called him to say I would drop it off tonight. I

went to pay for it, and was told I couldn't buy it because it wasn't supposed to be on the shelf yet. I told them there were about 20 of them, and it showed up just fine when I used the scanner to check the price. I was told someone must have put it out by mistake, but I can go back on Tuesday.

I would think since it was their mistake and the item had not been removed yet, I should be able to make the purchase.

Obviously, not having the CD for two days won't kill us, but Target's not just around the corner from either of us.

I have never had this happen. Usually when the mistake is the fault of someone at the store, things are done to satisfy the customer.

I would really like to email the corporate office and express my frustration.

Answer 1

I actually work at target and sometimes product that has a future sale date does go on the floor by mistake.  If it was up to target they would gladly sell it, but its rules that the other companies make.  

Answer 2

I understand that it was the employee's mistake whoever that was.  But it is not Target's rule.  Manufacturer's and producers or whoever requests retailers not to sell them until a set date.  If Target was found to sell this before the release date, Target would be fined by the record company and/or artist.  I think they will rather have an angry customer than having to pay thousands of dollars.  Sorry but it's the true.

Answer 3

Angry customer or fines from a record label......um I am going to go with angry customer. Stop whining, they made a mistake, it happens so don't be an a-hole about it by complaining.

Answer 4

go to the target homepage and  click customer support