Question:

Does anyone know where I can report a complaint about Sheraton to?

by Guest59946  |  earlier

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The Music City Sheraton at Nashville where I stayed has my bill all messed up and I cannot get anyone to return my calls from that hotel. Any other numbers where I can report customer service

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2 ANSWERS


  1. call the sheraton comments line and make a complaint...then call (email)  the BETTER BUSINESS BUREAU  (BBB)  tell the situation.


  2. You could try contacting their corporate office:

    ATTN: Joe Gelchion - SVP Owner Relations, North America

    Sheraton Hotels & Resorts

    1111 Westchester Ave.

    White Plains, NY 10604

    Phone: 914-640-8100

    Fax: 914-640-8310

    If they fail to respond or assist, you may then want to consider finding help on the web.

    http://www.bbb.org - The Better Business Bureau is usually first stop for consumers seeking a resolution from a problem with any company in the US.

    http://www.complaint.tv - Share your story with news stations in your area.  Helpful if you have been ripped off or scammed.

    http://www.planetfeedback.com - Sends a letter the company on your behalf.  Hit or miss whether you will get a response.

    Good luck!

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