Does anyone think paypal is a joke? (Read Below)?

Question

I recently started selling on Ebay. I had a customer buy something

from me (I asked for the shipping address 3 times to maker sure it was correct.

She paid with paypal so it was already paid for. I shipped the item and recievd an email 2 days later that she gave me the wrong address. I contacted ebay and told them and they said there wasnt much i could do unless it came back to me. She was kicked off of ebay a few days later for some kind of violation. She has now disputed the transaction on Paypal and it is under investigation. Paypal told me i may have to give her money back AND lose the item. How is that possible? I gave them the tracking numbers and everything thing they wantd to know but said its still likely that i will lose the money ( they put a hold on my bank account for the amount) She calims someone else bought the item though her bank account and ebay account. She emailed me though ebay several times on different days. Is there anything i can do?

Answer 1

if she claimed she never ordered the item, you can file your own complaint through ebay...

if she's claiming someone else tampered with her shiping address, it's paypal's problem, not yours...

read your rights online at paypals website...

Answer 2

A buyer attempts to defraud you, and you blame PayPal?  What sense does that make?

Tell the buyer you will report them to the police for mail fraud if they don't drop the claim.  And if they don't drop the claim?  Report the buyer to the police for mail fraud.