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It also makes a clicking sound and I have to access something in a different way. This happened on my other laptop and it finally crashed. Now it is happening to this one. I have AVG protection but that is it. I heard it was better than Norton anyway. In fact after my little girl had been playing with the other laptop and somehow, norton antivirus software had been downloaded on my computer and it was constantly doing scans (this was NOT on my computer before she was using it for so long) it would say that my computer was greatly compromised , it would then give an option to buy additional protection. It was doing that red hand exclamation point with the clicking sound too. Especially in email.
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