Question:

Downloading Pfaff programs to jef.

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I have transferred the CD for the Hummel Embroidery to a USB Port. When I put the USB into my Janome 11000, the program showed 12 Coloured Threads, and the correct number of sitches. I assumed that some of the colours would be repeated . I proceeded, however at the end of the program, I still had 3 more colours to go, as the instructions indicated 15different colours. The design was not complete. Thinking I had not downloaded the program properly, I tried the USB in my Janome MB4. The program was complete and I would have no problem redoing my quilt square. My question is what about the other people that have purchased these programs (all 3 Hummel Kits) and only have a Janome 11000? I know of 3 other people in the Osoyoos area who have purchased these programs. When I called them today they had not yet tried theres so were not aware they would not work under jef. What can we do to remede the problem?

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