Dvd rom installation?

Question

I'm trying to install a dvd rom because my old one broke.

It just won't install i have some virus's the rom is in but it wont install.

Whats wrong?

Answer 1

Install the DVD ROM in safe mode. Reboot your computer and press F8, repeatedly, until you get a screen that, with your cursor, you can start up in safe mode w/ networking. When it is in safe mode, go to your control panel and double- click system. Then click on hardware. Look 4 yellow ? or !. Right click on those and uninstall the hardware, then restart your computer. When it re-boots, it should detect and install the new hardware, even if you do have a virus. Good Luck!

                                                     Tony62

Answer 2

Have you tried to install it in safe mode as well? many times when you can't install it in normal mode you might install it in safe mode.