Question:

Dyson DC14 animal

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First of all the power switch will not stay on. Also the brush is not turning.
When I called Dyson the guy said that I needed to hold down the on/off switch for 10 seconds and that I may have to do it a couple of times, but it hasn't worked. I have realigned the bottom plate several times and I can't see that it would fit any other way.

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