E 18 problem

Question

The lens on my Canon digital camera will not close... i am unable to take a pciture and do not know the reason for this....when the camera is put on i am able to see my old pictures but when i click to take a new picture the screen is blank..i dont know what to do...please help...i have the canon power shot sd 500 camera and the problem that appears is the E18...... please help meHi, I had the error message on my Canon A570is and the lens was stuck open. Just wanted to let others know that I returned it to the factory (still under 1 year warranty), and they repaired it quickly at no cost.