EBay Shill Bidding Question...?

Question

Please excuse this long explanation. I am an eBay seller who bought something in early July from a man across the country. I've twice bought from him over a period of four years. EBay has now decided I am a shill bidder for him. They deleted all my listings! Since I'm a Power Seller, I called the power seller suppoort phone number thinking it could be easily solved. WROMG! They can't help, "because it's a trust and safety issue." No phone calls to the T&S department--just email. A reply takes 36-72 hours! I can't believe they cancelled my listings without asking me first for an explanation. The listings they deleted didn't even show in my unsold item folder, so all the work has to be repeated. According to their suspension notice, I am permitted to do fixed price listings but not auction style listings for a period of two weeks. Has this happened to anyone else? What can I do? Thanks so much!!

Answer 1

Is this person a family member?  If so, that's definitely shill bidding.  In any case I'm pretty sure eBay is careful to take action only when they know 100% that the accounts are related.  

I also heard of this happening when a seller filed fraudulent UPIs to get his FVFs back, but the buyer left positive feedback.  If that were the case, then the seller who filed this thing would have been committing fraud, but maybe eBay considers the buyer an accomplice when that happens.

When you contact Trust and Safety, just give them all the details you can.