ECM Giotto Premium (S/N 20030100413, purchased May...

Question

Turn on power switch and green on-light illuminates.
However, while lucite/plastic water reservoir is full, water pump does NOT run and after 20 minutes pressure remains at 0 and machine has not warmed up (neither sides nor steel tank are hot)..

Many thanks for all help,

Jerry DiBona
[e-mail]