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EI Systems 3085 Laptop will not charge battery

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I have a laptop EI 3085 bought at PCWorld about a year ago. Some weeks ago it stopped charging the battery. I have measured the voltages from the PC and they seem reasonable - about 12.5VDC. I have replaced the battery with a new one but still no luck. The small icon at bottom left (XP) permanently says "0% remaining (charging)."

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