Question:

Easy 10 points, i need help removing a program!!?

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OMG!! i got a spyware/adware program and i dont know how to remove it!! please help me!! my pro adware and spyware remover is not working on that prog, and when i go to the folder and try to remove the program manually i only get this error: you are not authorised to edit this file. i have tried everything!!

P.S i am on my administrative account

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8 ANSWERS


  1. i recommend you to download  Malwarebytes Anti-Malware and do a full scan. it's free


  2. You should use Spyware Terminator to remove it.

  3. Start> Control Pannel (if you are running on XP or Vista) IF NOT > /:C> Control Pannel> Add Remove> highlight spyware/adware> Add?Remove button> it will remove it

  4. use this http://www.simplysup.com/ you will get 30 days before it will ask you to part with your money.

  5. use this  http://free.avg.com/ww.download-avg-anti...

  6. Go to folder location, Right click on folder

    click rename

    RENAME AS FOLDER NAME.TXT

    try to open the folder

    if successfull,  right click,  click select all , &click  delete

    In menus, click file & click save.

    if not successfull

    try to again rename folder 1.txt

    restart computer

    & again try to delete txt folder.

    or try delete in safe mode.

  7. Since i see your concern is about Adware, here is a direct download to Ad-Aware 2008. A program that will delete all the adware that is currently on your computer.

    http://www.download.com/Ad-Aware-2008/30...

    After this, i recommend you get spybot

    http://www.download.com/Spybot-Search-De...

    run a scan with both of them, be sure all the viruses/adware are all quarantined.

    Now what you will do is go to the dictionary where the virus is located, delete all its files and components.

    now download:

    CCleaner

    http://www.download.com/CCleaner/3000-21...

    Scan both the files and registry on CCleaner

    now goto run > cmd > type in

    ipconfig /flushdns

    ipconfig /release

    ipconfig /renew

    this will refresh your IP address

    now open:

    task manager

    by doing this

    ctrl alt delete

    goto your processor, check if there are any suspicious running processes.

    if there is, end the process.

  8. try downloading another anti-spyware first. If that doesn't work you can try doing whats called a destrcuctive restore which is where you can set your computer back to factory default. Back up all your files first, and then go to your computer manufacturers website and follow the destructive restore instructions.

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