Ebay Problem!? Please Help!?

Question

So i bought two jackets from the same person and on the item description said i can return it(and i would have to contact them within 7 days of receiving the item). So i received the jacket however it was too big for me and i sent an email the day i got it but havnt go received a reply and its been 4 days! And this seller has 100% positive feedback...is there a way to like...report or something like that!

THX!

Answer 1

Check their store/user name to see if they are on vacation. A lot of people go away in August.  As long as you emailed them within 7 days you should be fine. If you don't hear from them after trying again, you can report them to PayPal if you paid with Paypal, or to Ebay, but they won't be much help.

To be fair, be sure to give them time to respond before reporting them or leaving bad feedback.

Answer 2

100% positive feedback is a good sign.  Try giving them a call.  Click Advanced Search on just about any eBay page, then click Find Contact Information.