Ebay-i havent recieved the item i paid for,now what?

Question

i am from bulgaria,i purchased an item (clothing) from england so the seller sent it but i havent recieved it yet and its been a month and a half.

usually i get things from england in a week.

i opened a unrecieved item despute

the seller enclosed a receipt for the shipping.

now what?

what do i do?

i paid for an item and didnt get it.

who's fault is it,can i get my money back?

Answer 1

I assume you paid with paypal, I had the same thing happen, the

buyer provided a tracking number to paypal, but it didn't show I received the item, paypal asked if I wanted to cancel the dispute I said no and I got a refund for paypal

Answer 2

If they can prove that they sent it, then you'll need to claim from the delivery company that they sent it through.

Failing this put a claim in through paypal and see if they can help.

Answer 3

The way I am reading your question is being addressed to eBay.This is not eBay. This is Yahoo Answers. You can easily find help with eBays' International  sites. Look for "Dispute Resolution" in Resources, with link below.

Answer 4

I had something from Argentina that took over 2 months. I saw on her ratings that people were getting their stuff that ended on the same day mine did and then after a long time of waiting I tried to contact her and it said that she was no longer an Ebay member so I did a Paypal dispute and finally she emailed me back with a tracking number and told me to cancel the dispute. Within a week the post office sent me a ticket for registered mail that I had to go in and sign for and so I cancelled the dispute.

I think that if you pay through paypal then you are insured and they can give you your money back. It might just be taking a long time though.