I bought a house in the Dallas, TX area last May. We have three units. two 2.5 ton units, and a 3.5 ton unit. My house is just under 4500 square feet and insulated relatively well.
Anyway, we called out the A/C company because the house just didn't seem to be cooling down enough. The guy said the ducting was not done right, and he would check with our warranty company to see if it would be covered. Well they call back and said yes and the owner of A/C co. would come out and see what all needed to be done. He came yesterday and said the real problem is we don't have enough A/C capacity for our size house. We are at 8.5 tonnes now and he said we really need to be around 14, given our square footage and high ceilings. He said at a minimium we need to add a 5 ton unit which is around $7,000. It is a new home, so i asked if there is any building code that dictates how A/C should be in a house. He said no and no warranty coverage to fix this issue. Does this sound right?
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