Error code. OUr office has a Konica 3340 that was given as a contribution. We used it 2 days and

Question

OUr office has a Konica 3340 that was given as a contribution. We used it 2 days and have now received an error code 35-02. I called Konica and they said I need to have a tech come out and look at it. We don't have the funds for that so hjopefully you can help.