Question:

Error message. after installing the driver and software, then installing the hardware, when I try

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after installing the driver and software, then installing the hardware, when I try to scan I get the error message that says Can not communicate with scanner. cable disconnected or power not on. this is a usb powered device, so the problem is one in the same. all other usb devices I have work, but they have external power supplies, and my digital camera downloads to the computer fine.

Cannon Tech support could not help me. How about You

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