Explain how organizational functions impact the organizational structure of discover Financial Services?

Question

Explain how organizational functions impact the organizational structure of discover Financial Services?

Answer 1

The impact that information has on organizational performance is difficult to isolate amidst many other factors, both internal and external to the firm. Some researchers have attempted to look at the value of technology investments through quantifiable financial measures such as investment and ROI, market share, cost, productivity analysis, productivity paradox, and profitability.

Other studies have investigated relationships between Information Systems and qualitative measures, such as organizational structure, change, efficiency, responsiveness, coordination, flexibility, increased quality of decision-making, and increased quality of work life. Other researchers have attempted to measure organizational impact by looking at the result of the IS function, such as measuring the quality of customer service and assessing the amount of resulting competitive advantage.

Additionally, some researchers have focused on the impact of information technology on interorganizational relationships.