Explain the importance of customer perception?

Question

Explain the importance of customer perception?

Answer 1

If anything is more important in any business than it is customer, more precisely customer perception. If your product/service meets customer perception than only you may retain the customer otherwise he will always try to find better place to see that his perception is being met with. In other word for any business customer is GOD and you have always to bow to his perception in providing services to him to keep him happy and with that making your business successful and more profitable.

Answer 2

Customers are the baclbone of any succesful concern!If there are no customers there can be no business and an existing business will have to be wound up if a business loses it's customers.Customers and Society are to a business what water is to a fish!I hope you get the point.

Answer 3

it is the most important thing in business i think ?

unless the customer perceives some thing he cant use or tell others? right