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External Hard Drive malfunction. Hi there, My wife has bought a Verbatim 1 Terabyte External

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Hi there, My wife has bought a Verbatim 1 Terabyte External HardDrive, and a little pop up window comes up saying ''One of the USBdevices attached to this computer has malfunctioned and Windows doesnot recognized it.'' It was working fine and now not at all. Ithasn't been dropped or anything either. It is not powered by USB butmust be plugged in to work. I just can't figure out what the heck hashappened, or how to fix it without taking it in to a professional andpay squillions of dollars to get it fixed, if it can be fixed. Can youplease help? Thank you in advance for your time, it's very muchappreciated, It's a Verbatim 1 Terabyte External Hard Drive Model#47512. Pete

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