Question:

Eye glass temples?

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one of the temples on my glasses is broken(the arm) The optometrist claims its discontinued, Wher do i find a new one, It has a number on it

n7038

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  1. Doc Rick gave you some very strange advice.

    If your Dr. told you they are discontinued, it is because they called the supplier and were told there was no more parts available.

    All the companies we buy the frames from are just importers...not manufacturers. The actual manufacturers are all overseas.

    We, in the business can't even find the names of the actual manufacturers. They are made just for the distributors that we buy them from.

    The actual manufacturer of the frame is never identified on the frame...so, there is no way to ever find it.

    All you may find is the name of the supplier...the same people your Dr. called for the part.

    When the supplier of that brand doesn't have parts anymore...there is no other place to go...the original manufacturer wouldn't even have parts, even IF they could be found. They are contracted to produce a certain number of a specific model, for a specific distributor...they don't keep parts for sale....and don't deal with the general public either.

    You need a new frame...maybe your own lenses can be recut into something similar...


  2. If your Optometrist says it's been discontinued, then the only chance to get parts is to email /write to the manufacturer.  

    If it is snapped off at the hinge then the entire pair of glasses is shot and cannot be repaired.

    Google the company name and try to get an email address for customer service.  Tell them it was your "best glasses ever" and you really want to get the parts so you can continue to be a "loyal customer to their products."

    Give the numbers listed on the temple, which side (left or right) and tell them you are willing to pay for it.

    if they are available, they will probably send you a pair and may not charge you.

    Good Luck.
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