FIOS remote with Olevia 532B12

Question

I just had Verizon FIOS installed in my house and when the techs tried to get the remote to talk to my Olevia LCD HDTV 532B12 to work it had two issues. One is the FIOS remote won't turn the Olevia on and off. And the the remote will not control the volume on the Olevia either. The tech told me I just needed to get the remote code. Can you guys tell me what I need to do so the FIOS remote will control all functions on my Olevia.