Fans spinning opposite directions. Built a custom home and had two Minka Aire F705-TSP installed

Question

Built a custom home and had two Minka Aire F705-TSP installed in 24 foot ceilings. After one month, the syncronized fans began spinning opposite direction. Electrician had to come out w/ scaffolding to get to spin back in same direction.

Two months has gone by, and they started to spin opposite again... Can't figure out how to fix w/ wall remote, what the "H" is causing this...

Both fans are hooked to one wall remote....