Fatal application error

Question

Please help me get out of this problem I have finedrve 400 gps and now I am geting problem like as soon as I turn this gps uint on in car start find gps signal and after few seconds its come massage like Main Heading "FATAL APPLICATION ERROR" and it more Application intellinav.exe has performed an illegal operation and will be shut down .If the problem persists,contact the program vendor
program: intellinav.exe
expetion:0XC0000005
address :0003D690
above massage comming on the main screen of gps uint nothing us.
Please help me I do not know How can I solved this problem.
Thank you.Please e-mail me on [e-mail] with your solution.