FedEx shipment!?

Question

Hey, what does it mean- I ordered something from the US and paid some more dollars for "international express courier" so I'd get my stuff faster, as they say - 2 to 5 days. Now I checked the FedEx tracking paper and it says "Ship date: Mar 7, 2008; Estimated delivery: Mar 17" ....

huh?? it's ten days not five!.. how is that supposed to work, because I paid 15 more dollars for "express courier" specially to get it faster than the ordinary one who sends the stuff IN TEN days!!! means, I paid those dollars for nothing?

Can you explain this?

p.s sorry for posting under maybe not the best category but when I post it somewhere else I can wait for an answer forever

Answer 1

it means that only an "estimate from the company you order it from (they probably meant "domestic shipping not international)

Answer 2

International shipments are the most complicated. The estimated delivery time is directly affected by customs. Another factor that plays is how remote your location is in reference to the FedEx hub. The former is not FedEx's fault, the delay is caused by the receiving country. Customs rules and laws change constantly, which makes international shipping very complicated.

FedEx is one of the safest companies to ship with. And FedEx brokers are fast, but there is little we can do when Customs agents do not cooperate. It is their job to make it difficult for imports. They are protecting the receiving economy.