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Firewalls. my asus notebook with windows vista will not connect to my bt homehub without being in

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my asus notebook with windows vista will not connect to my bt homehub without being in safe mode leaving me with no sound and not able to acsess all sites. a tech guy at bt said i needed to remove a firewall but i have not got a clue what one is and how to remove it.

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Firewalls. my asus notebook with windows vista will not connect to my bt homehub without being in

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