Flight has been cancelled for the next eight days?

Question

Hi. My brother was supposed to fly from Udaipur to Aurangabad via Kingfisher Airlines on 22nd June 2008. Today we got a call from the airlines stating that all flights from Udaipur to Aurangabad have been cancelled till next month due to unforeseen consequences. We booked the flight about a month back. And got the intimation from them today (i.e. 5 days before the scheduled departure). It is not humanely possible to arrange for an alternative which will cost us less than rs. 8000.

My question is, can I demand kingfisher airlines to arrange a seat with any other airlines? They are offering a refund, but that won't help in the situation.

Answer 1

Airlines do not put their passengers on other airlines. Especially not when the entire flight (and all of their flights most likely) are cancelled.  They are not travel agents and do not have the time to sit there rebooking everyone on different airlines.  They offer a refund and it is your responsability to find a new flight.  Sorry, but its the way it works.  When you think about it, it is a little unreasonable to expect them to rebook everyone's flights for them.   I believe it is in the fine print when you ordered your ticket too.  In fact, the do not even have to give you a refund if you read the fine print, so be happy that they are at least doing that.

Good Luck

Answer 2

ask the money back or tell them to make a new one in some other airlines!!

Answer 3

I work for United Airlines and if we cancel a flight, we will put you on another carrier if that is the only alternative and they have seats available, but that is in the United States and we have never had a situation where  our flights were cancelled for a month, so that is different.  

   But, for the most part, we will rebook or offer a refund if we cancel our flights.

Answer 4

You can demand all you want.  The airline is going to do what they want.