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I have had a package delivered to an address I used to live. I have not lived there for a few years but now need to know what steps I can take to retrieve my item. The person who sent the package informed me they sent it by standard 1st class. As there isn't a record e.g. recorded delivery - I took the steps of writing a polite letter to the present occupier briefly detailing the problem. To date the present occupier hasn't contacted me so is there a channel I can go to via Royal Mail to sort this out. The problem is only a week old at the moment so am hoping I can resolve this prob soon. Thanks for your responses in advance guys.
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