I advise my previous insurance company to cancel my policy, they did however option one sent them a check without our knowledge, we notice when we receive our monthly payment. we receive our new insurance on 12/28, our old policy expire 12/22. I spoke with someone in customer service advise me to send the check back from the other company and proof of insurance, I did all that and now they telling me that they can not take odd the insurance. what to do?
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