Question:

Freelotto Cancellation Method or Phone Number (IN NEED OF)?

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I am looking to cancel my subscription to FreeLotto or PlasmaNet (same company). I subscribed 2 days ago and now doing research on company and it seems as a scam. I tried to cancel via their page with an "auto-populated" login but it needs a password that was never issued in order to change account status. When clicking "forgot password", it said the email for me in their account was invalid (which is weird because I receive communication from them via email) then it said press back and retry, I did, it said email was sent but I still never received it. I sent an Email to fast@freelotto.com and to customerservice@freelotto.com and waiting response (they say it can take up to 2 days). Also, when I got my welcoming letter from them, there was a contact name "Laura" with her email. I sent her a question of how much my pmt would and the frequency, I never received a response from laura@freelotto.com (that one has been 2 days). Called 212-931-6760 and they don't do live cust service.

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2 ANSWERS


  1. I am having problems playing free lotto for a week now they have changed the site by adding little white squares with red dots in them, you click on them some work others dont.

    On the winning numbers drawn same thing some numbers are there others contain the white squares,

    I have been trying for weeks to get answer from them, no result.

    We need an address to write to their headquaters to see what is going on.

           Glenn_petranovich@yahoo.com


  2. Have you checked your spam folders to see if email from them is being marked as spam?

    If you signed up with a credit card, and FreeLotto aren't helping you unsubscribe, just phone up your credit card company and tell them the situation. The credit card company can then cancel/deny any recurring payments.

    Or, you can contest the charges with your credit card company, on the basis that FreeLotto won't let you unsubscribe. The credit card company will then refund your charges and bill FreeLotto.

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