our fridge is not cooling at all. We have a kenmore side by side. i cant find the model #. The fan is on and the compressor is making noise. The lifgr is on to. I turned up the thermostat thinkinf that would help..it didn't. Thanks for your help!
model# 253 546 62405. The frig part does not get cold... spoils food, but freezer works. Been on the phone for hours speaking to the network of Sears/Kenmore Tech's to honor the 5 yr warrantee - free of charge - written in the owners manual and a sticker on the Refrig. I'm second owner, as this is a 2005 model. ( 3 yrs old). Bottom line it will cost me $251.oo to get a Rep to Service this problem --that will buy me the Exxxtended Warrantee which will cover the condensor cost, they said they think thats the problem. $ 75. to do a walk in your door service call to diagnoise why frig is not keeping cold. Or I'll have to pay parts & labor a condensor separtly ....
What part of: 5 yr Warrantee = Free of Charge, in writing does Kenmore/Sears honor?
-First call I got a appt. in 3 weeks - free of charge
-second call - no no, you must by the extended warranty to cover the condensor costs.
any suggestions?
Tags: