From jbhoover

Question

Hi Battlesmith,I wrote a bit earlier about the side by side problem and you suggested cleaning the condenser coils and adjusting the fan. I pulled out the machine from the wall. I don't know how to get at the condenser coils and cannot locate the fan.However I did find a problem on another website that looks exactly like mine.Check it out below.JBJason of Castro Valley CA (06/19/08)I purchasedmy GE side by side refrigerator a year and a half ago. All of a suddenmy both the fridge and the freezer stopped getting down to the propertemperature. the fridge stays at about 40-50 degrees and the freezerstays at about 30 and there is frost on the back wall of the freezer.Luckily for me I have a home warranty and the only reason we have it isfor the fridge. They send someone out and say we need a new motherboard. I asked if it was an updated one and he says no it is just a newone and may go out again in another year or two. After alot ofresearch on the internet i discovered many people with this problem. Iam thinking that aparently this mother board is a poor design and whyshould me or anyone else have to pay to have a new one put in every 2years. I mean if the fridge was 5 years old ok fine ill pay for it but1 1/2 years i need a new mother board. Plus we have to wait another 2days for them to be back to instal the part. I will never ever buyanother GE product again!we lost food from beef to milk and many other frozen and fresh foods.