GE Side BY Side keeps Running

Question

I have a 2yr old GE Adora DSS25MSSESS that keeps running now for 2 days straight. The digital readout reads 37 for the fridge and 7-10 degrees for the freezer. All items are cold in both sections. The freezer before always read 0 degrees. I hear a whinning but when you open the door it stops. I have tried to reset the freezer to 0 but it keeps going back to 7-10 degrees. I called ge and they suggested to unplug it and wait a min cause it might have static electric in the line. That didnt work. Will it hurt it running all the time till I fix it?