GPS UNIT THAT TAKE ME TO ALASKA

Question

I PURCHASED A INVION ABOUT 6 WEEKS AGO, AND NOTICED THAT WEREVER I PROGRAM THE UNIT TO TAKE ME, IT ALWAYS TAKES ME TO ALASKA.
I CALED THAE COMPANY THAT I BOUGHT IT FROM, AND HEY ASKED ME TO SEND IT BACK. THEY KEPT IT FOR A FEW DAYS, SENT IT BACK WITHOUT AN EXPLANATION AND IT STILL TAKES ME TO ALASKA.
I READ YOUR INFO ON YOUR INVION PAGE THAT TELLS ME TO PLUG IT INTO THE COMPUTER, IN THE START MENU, IN MY COMPUTER, AND THEN TO "DEVICES". THERE IS NO HEADING THAT SAYS DEVICES. WHAT CAN I DO?

SINCE YOUR COMPANY SEEMS TO KNOW THE PROBLEM, WHY DID YOU NOT FIX IT BEFORE YOU SHIPPED IT OUT?
FRANK

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