My family are due to move into a rental property (via a Letting Agent) in just over a weeks time. We've so far paid £600 security deposit, £175 admin fees, £300 pets deposit. Unfortunately my father (who lives 300 miles away) has had a very serious heart attack and is quite ill, and therefore we're going to be unable to proceed as both he and my mother are going to require some help.
I understand from other Agents that the deposit is to prove your commitment to letting the property, and up until my father's illness, we were 110% committed.
Where do we stand now with getting this money back. Not being able to let the property is totally out of our control, so to lose £1100 would be totally unfair.
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