Getting Payment Options in writing?

Question

I got a Warrant of Debt, and called Capital One to see what my options are. I have a few options...pay half now before the court date which would automatically get me a continuance until the next month, and then pay the other half before that date, and no judgement will be filed; or pay $900 by the court date, or a payment plan but they would still pursue a judgement.

Anyway, I want those options sent to me in writing...basically, I plan on paying the half and half thing. But I want in writing that as long as I do so they won't pursue a judgement. I asked them, and they said no. Are they allowed to say no when I ask for an agreement to be sent to me in writing? It makes me nervous.

Answer 1

There is no law that states they have to put arrangments in writing, this would just be a courtesy.