Getting rid of a missed call log on Blackberry Pearl?

Question

Hi, I just got my blackberry pearl replaced, and I transferred all of the data from my old phone to my new one. My new phone is showing a missed call and beside the phone call log icon it says Phone [1]. I've deleted all of my call logs, and it still shows it, does anyone know how to get rid of it???

Answer 1

How do I reset my message counter to clear, or zero?

From BlackBerryFAQ

If you have an errant voicemail waiting icon on your homescreen:

    * Call your voicemail and clear the message.

    * Call your BB from another line and leave a message. From you BB, call your voicemail and clear and delete your messages.

    * If the above fails, pull your battery to reset and reboot your BlackBerry.

If you have a rogue New Message icon on your Homescreen, or a negative count (-1), any one of these solutions could clear it, or reset it to zero:

Try these options:

    * Hard Reset the BlackBerry by pulling battery while powered and reboot;

    * View Messages > Saved Messages;

    * View Messages > View Folders, check each folder (missed calls, SMS in and out boxes, MMS in and out boxes, Saved, browser, phone logs etc);

    * Scroll to top of message folder, over the date heading, click or press menu to MARK PRIOR OPEN;

    * Change your theme and see if it persists, and change back to your desired theme. (Options > Theme > select.)

    * Wipe and reload your OS.