GlassesCrafter.com Return fraud???

Question

I bought a pair of glasses on GlassesCrafter.com

It's cheap but I so much doubt about the authentic of the frame which was sent from China so I decided to return. However, their customer services did not reply my email. I posted the thread on their website but it did not show. I think they just let the good threads shown on their website.

Anyone got the problem as mine? Are they swindler?

Answer 1

From the wording in the ads it is obvious that they make all their own frames probably in China. They use fancy French or Italian names but that does not mean that is where they come from. You get what you pay for.

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Answer 2

They are far from swindlers. I have done quite a few look-ups for Y! Shopping and they have a site registered until 2016. If someone were interested in swindling they do it for a year.

Now as to your problem. You want your money back?.....3 areas you can try below. I listed all 3 POC's because i don't know what your location is.

Quote from their website:

"If for any reason you are unhappy with your on-line purchase simply return the item to us and we will process the return."

Use the below reference and ask for your money back. Don't scratch 'em or as you know what they say.....you bought'em.

Good Luck