Got Talktalk broadband and telephone package? If so how is their customer services.got BT but they're rubbish

Question

thinking of changing from BT because of their rubbish customer service and after sales

Answer 1

worse!!!

I have spent hours talking to isp's on behalf of customers and Talk talk are the worst.

Even worse than BT (who were good until a couple of years ago)

I had a number of clients that had a poor talk talk service that got even worse when talk talk installed their own servers in the exchange as part of the LLU.

if your broadband is fine already then you might be ok but if you have a problem then you will get really wound up by them.

The only company that I recommend is virgin media, you will get the advertised speeds and they have very good customer services

ultimately you get what you pay for...

good luck

Answer 2

Bt are ok but cost more than talk talk

talk talk customer service suck but they are cheap and do the job. not the best customer service but does the trick.

Answer 3

Never had any problems with Talktalk. Unlike BT.