Gumtree - have you ever been ripped off by them?

Question

I placed a featured ad on Gumtree which cost me £5 for 3 days being featured. It disappeared without any indicated reason within 24 hours. I asked the Gumtree team to investigate, they apologised and said it was down to automatic ad sensoring software which made a mistake. It was on 2 days later, then removed within hours again for no reason.

I submitted a claim to Paypal which was later closed without any reason been given.

I am now closing my eBay and Paypal accounts

(as they're all owned by eBay). Have you had any similar experiences?

Answer 1

no, but you should be more careful in future when it comes to making payments on the internet.

just cos a website is popular and well-known, doesnt mean it is completely reliable and secure.

Answer 2

Hi the above answer is pointless and clueless to be fair! Most people would trust a reputable company like Ebay and Paypal to be honest. Gumtree stand in with this crowd and have done you wrong. If I were you I would get on the phone (emails are worthless sometimes) and have it out that way!!!! Get your monies worth you're entitled to it!!!