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HAVE A LAPTOP USING A

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HAVE A LAPTOP USING A SERIAL CABLE FROM COM 1 CONNECTING TO A XTS 5000 MOTOROLA RADIO FOR PROGRAMMING...IT WAS READING THE RADIO GREAT THEN THE BATTERY GOT LOW SO I WENT AND GOT THE POWER CORD ...HOOKED IT UP AND NOW IT WILL NOT SEE THE RADIO..I GET A ERROR CONTEXT 24...C0000386.. I HAVE REBOOTED, DISABLED COM PORT AND REENABLED...ETC...i NEED ASSISTANCE...TKS

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