HELLO...I HAVE A MICROTEK ARTIXSCAN

Question

HELLO...I HAVE A MICROTEK ARTIXSCAN 1800F SCANNER THAT I PAID OVER $1200. FOR ABOUT 4 YEARS AGO. USED ONLY 16 TIMES OR SO. THE BULB BLEW OUT FOR SOME REASON AND CANNOT BE CHANGED BY HAND, THE COMPANY TELLS ME. I CALLED THEM. THEY WERE RUDE AND TOTALLY NOT HELPFUL. THEY SAID THEY DO NOT REPAIR THEM AND TO BUY A NEW ONE. THEY HAVE NO SUPPORT FOR THEIR PURCHASES, AND CANNOT HELP ME. THEY WERE TOTALLY UNAPOLOGETIC ABOUT IT. I CANNOT FIND ANYONE WHO CAN REPAIR IT. DO YOU KNOW OF ANY SERVICE THAT WLL TACKLE THIS KIND OF REPAIR? CAN YOU ADVISE ME WHAT TO DO? THANK YOU.-BERN