HELP, PLEASE! I tried to buy a plane ticket from an official website, i typed my credit card's number?

Question

with all the info they ask for and then clicked on the "purchase" button but the site got stuck and the page with the purchase confirmation didnt show. How do i know now that i actually bought that ticket or not?? i am afraid that i will end up with two plane tickets :( if you know how these things work please tell me how do i find out about this.

Answer 1

Call the customer service # on your card and see what recent purchases have been made. Sometimes it can take a couple days to show so keep checking back.

Answer 2

by Mamaof2 Member since:

June 09, 2008

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Best answer 5%19 answers

Member Since: June 09, 2008

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Call the company's customer service # immediately and see if they have your reservation. If so, ask them to send you an e-mail w/your confirmation.

4 hours ago

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by katziyz Member since:

September 11, 2006

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Call the customer service # on your card and see what recent purchases have been made. Sometimes it can take a couple days to show so keep checking back.

4 hours ago

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by maymie00 Member since:

June 10, 2008

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Call customer service, for the site, if you have it, since it's an official ticket site, you could call customer service on you card and find out if the payment went threw.

4 hours ago

Answer 3

Don't worry, don't panic.  There must have been a link Review /Retrieve your reservation.  If you see there is no booking on that page, that means, no amount has been deducted from your credit card.  If you see your e-ticket that means credit card has been used and your tickets are confirmed.

Answer 4

Call the company's customer service # immediately and see if they have your reservation.  If so, ask them to send you an e-mail w/your confirmation.

Answer 5

Call customer service, for the site, if you have it, since it's an official ticket site, you could call customer service on you card and find out if the payment went threw.