HELP! My computer just recently has been infected with Trojan-Malware!?

Question

My computer with Vista has been infected with something called Trojan-Malware! My old anti-virus software K-7 detected, but couldn't quarantine or delete it. Now My 2008 PC Doctor with anti-virus hasn't even detected it. What is it? And what kind of software or something can get rid of it? Thanks for any help. This is worrying Me.

Answer 1

Try Clamwin

ClamWin is a Free Antivirus for Microsoft Windows

that uses the GNU General Public License by the Free Software

Foundation and is free (as in freedom) software.

There is a portable version of ClamWin where it can be install into an USB pendrive as small as 64 MB.

First use another PC to download Clamwin portable anti-virus

and install Clamwin portable on a USB thumb drive.

http://portableapps.com/apps/utilities/c...

Update the latest anti-virus definition files.

Set the preferences to remove virus.

How to configure ClamWin

http://support.real-time.com/open-source...

When the USB pendrive is ready.

Start the infected PC in safe mode by pressing F8.

Disable system restore.

Run the Clamwin Anti-virus that is installed on the USB drive to scan the infected PC.

Scan all hard drives for viruses.

Answer 2

You should receive professional malware removal support from a site like http://geekpolice.net/

I recommended it because they provide real fast support.

Answer 3

SuperAntiSpyware - Finds viruses and spyware that are very very hard to find with no conflict to other antivirus software. http://www.superantispyware.com/

Good to have with others you have already. Remove infections of Trojans, Spyware, Adware, Worms, Keyloggers, Rootkits, Dialers and other malicious programs.

Answer 4

Try doing an online scan at http://www.eset.com/onlinescan

Disable your antivirus before doing the scan there.  You don't want more than 1 antivirs running at a time, otherwise, they can block each other's attempts to detect or clean an infection.

Once you are done with the online scan, turn your local antivirus back on.

You mentioned old and new antivirus, you don't have 2 antivirus products actually installed on your system do you?

Answer 5

Go to http://www.malwarebytes.org and download the latest version of their free scanner. It will detect and remove all types of malware.

Answer 6

Try this anti virus I am 101% sure it will work

http://www.avast.com/

Answer 7

Hi

I suggest you read this:

http://www.techsupportalert.com/content/...

http://www.techsupportalert.com/how-to-s...